Royal Hawaii Spirits Legal Shipping & Returns Policies

NOTICE:

! AN ADULT 21 OR OLDER MUST ORDER AND BE PRESENT TO SIGN FOR ALCOHOL DELIVERY!

! Will Not Ship to P.O. BOX !  Some states are subject to additional Taxes!  DRINK RESPONSIBLY! 

 RHS can not ship to Alabama, Alaska, Connecticut, Illinois, Iowa, Kentucky, Louisiana, Massachusetts, Mississippi, North Dakota, and Oklahoma.   We can send only wine and alcohol under 24% ABV(48 Proof) shipments to Arkansas, Delaware, Idaho, Maine, Maryland, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Texas, Utah, Virginia, and Wisconsin.  Some states are subject to additional Taxes !.

Due to Covid 19 pandemic, the state laws are subject to recent  changes. 

Please let us know if Your state  laws changed . Aloha and Mahalo . 

You Deserve A Break - Enjoy Responsibly !

Shipments are usually sent via FedEx ground , and will arrive within 5-9 business days. No shipping to P.O BOX , only business or residential Addresses.  Customers will receive tracking information for all shipments. An adult signature is required for all shipments.  Upon delivery, recipients must present a valid state issued ID to the driver to verify their age and identity (i.e. a drivers license ,State ID ,Military ID or passport).  All recipients of packages from 

RHS Distillery Liquor Online Shop  must be at least 21 years of age.  Same for whisky club and Aloha Gifts of the month club.

WE  cannot ship to PO Boxes, freight forwarders, APO/FPO addresses, or internationally.
We can ship to a home or business address.

Alcoholic beverages with 62 % or above alcohol content (124 proof), are not available for purchase. Alcoholic beverages with less than 24% alcoholic content are not subject to hazardous materials regulations. Although we are usually able to ship your order, sometimes we run out of our small batch products or particular items. In this scenario the ordered item will be placed on backorder and we will notify you via e-mail. If you would like to receive the item when it becomes available, your credit card will be charged for the item only.

The charge to your credit card will become finalized when the order has shipped Except on   

Pre-Ordered products. Those charges will be captured shortly after the order has been placed.  

Any order that is refused or returned after Two attempts to deliver shall be refunded for the amount of the product ONLY. The shipping charges will not be refunded.

The shipping method for select 12 Bottle Cases or other items with Free Shipping or Flat Rate Shipping promos that we occasionally run is via  FEDEX Ground only.

All purchases by California residents are subject to California sales tax of 8%. All orders shipping into the State of New Hampshire will be taxed an additional 8%, per New Hampshire requirements. All orders shipping into the State of Wyoming will be taxed an additional 12%, per Wyoming requirements. All orders shipping into the State of Washington will be taxed an additional 8.9%, per Washington requirements.  

For any damaged during shipping, Please email us ASAP  so we can pursue a claim with the shipping company. We cannot be held responsible for damaged products due the WEATHER Conditions . We can control Weather and temperature conditions inside of shippers trucks and planes.  Mahalo very Much. Aloha

Although RHS Liquor Online and Whisky Club are usually able to ship your order, sometimes we run out of our small batch products or particular items. In this scenario the ordered item will be placed on backorder and we will notify you via e-mail. If you would like to receive the item when it becomes available, your credit card will be charged for the item only.  

Any order that is refused or returned after Two attempts to deliver shall be refunded for the amount of the product ONLY. The shipping charges will not be refunded. 

For any damage during shipping, please email us ASAP  so we can pursue a claim with the shipping company. We cannot be held responsible for damaged products due to the WEATHER Conditions. We CAN NOT control Weather and temperature conditions inside of shippers trucks and planes.

Payment is required at the time an order is placed by an adult person 21 years of age or older for whiskey club, liquor online and Aloha Gifts of The Month Club.

Orders placed on this website are not final. Your credit card is not charged automatically. A charge is put on your credit card after we have approved the order for shipping and return. Please note that all credit cards are verified. You must provide a billing address that corresponds to the credit card you are using.  

RHS beer, wine and spirits, Whisky Club, Aloha Gifts of the Month Club can not ship to Alabama, Alaska, Connecticut, Illinois, Iowa, Kentucky, Louisiana, Massachusetts, Mississippi, North Dakota, and Oklahoma.

We can send only wine and alcohol under 24% ABV(48 Proof) shipments to Arkansas, Delaware, Idaho, Maine, Maryland, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Texas, Utah, Virginia, and Wisconsin.